Author
Join Gravite
Sign up
Changelog
min de lecture

How to Quickly Create a Revealer From Feedback page ?

Analyzing customer feedback is crucial for understanding their needs and improving your services. This guide walks you through a streamlined process to effectively select, organize, and analyze feedback using a tool called a "Revealer." By following these steps, you can efficiently gather relevant feedback, create a Revealer for in-depth analysis, and gain valuable insights into customer issues and trends. This method ensures you are well-equipped to address customer concerns and enhance overall satisfaction.

Step 1: Selecting Feedbacks

  1. Navigate to the Feedback Page:
    • Go to the "Feedback" section from the main menu.
  2. Filter Feedbacks by Tag, keywords, users, ….:
    • Use the filter options to search for feedbacks matching your criteria
    • Apply the filter to display all relevant feedbacks.
  3. Bulk-Select Feedbacks:
    • Once the filtered feedbacks are displayed, use the bulk selection option to select all feedbacks.
    • Ensure all feedbacks are selected.

Step 2: Creating a Revealer

  1. Click on Create Revealer:
    • After selecting the feedbacks, look for the "Create Revealer" button which should now be visible.
    • Click on this button to start the creation process.
  2. Name Your Revealer:
    • Enter a name for your Revealer. Choose a name that clearly indicates it is for analyzing a certain type of feedbacks.
    • Confirm the name by clicking on the appropriate button.

Step 3: Analyze the Feedbacks

  • Your new Revealer is now created and will include all the feedbacks matching your criteria.
  • You can use this Revealer to analyze and gain insights into the issues and trends mentioned in these feedbacks.
Share this article