Productboard

with Gravite

Push your insights to Productboard to streamline feedback and align product development with customer needs.

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Overview

Integrating Gravite with Productboard allows you to seamlessly transfer insights from customer interactions and support tickets directly into Productboard. This integration streamlines the feedback process by ensuring that valuable customer data captured in Gravite is automatically pushed to Productboard, enabling your product team to prioritize features and improvements based on real user needs and pain points. As a result, you can align product development more closely with customer expectations, enhance collaboration across teams, and accelerate the delivery of impactful product updates.

How to use

  • Link Productboard to Gravite: Begin by connecting your Productboard account with Gravite through the integration settings, allowing data to flow between the two platforms.
  • Push Insights to Productboard: After establishing the connection, manually push the insights and feedback gathered from customer interactions and support tickets from Gravite into Productboard.
  • Utilize Customer Feedback: Leverage the insights from Gravite to better understand customer preferences, pain points, and common objections. This analysis enables your product team to prioritize features and improvements based on actual user needs.
  • How to setup

  • Log in to Gravite or create an account.
  • Go to the "Integrations" tab: Click on the Productboard integration, then select "Add integration".
  • Follow the Productboard connection steps: Complete the steps to link your Productboard account with Gravite.
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