Everything you need to get started and make the most of Gravite's AI-powered quality management platform.
First steps, onboarding guide, and platform overview to get up and running quickly.
Configure evaluation grids, scoring criteria, and automate quality analysis on all interactions.
Analyze customer satisfaction, CSAT and NPS scores across all your channels.
Discover pain points, improvement requests, and prospect objections with AI-powered analysis.
Use the conversational AI module to explore your data and get instant answers.
Create custom analysis workflows with conditional logic, custom criteria, and automated triggers.
Connect Gravite with Zendesk, Aircall, Intercom and more. Setup guides for each connector.
Manage users, roles, permissions, and account settings for your organization.
Learn the basics of Gravite: navigate the dashboard, understand key features, and set up your first analysis project.
Master the Gravite dashboard: explore key metrics, customize views, and access insights at a glance.
See how Gravite transforms your quality management in real time.
